Song Refiners

Privacy Policy

Last updated: July 11, 2026

Introduction

Song Refiners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our song review service at songrefiners.com (the "Service").

By using Song Refiners, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

Song Submissions

When you submit songs for review, we collect:

Usage Information

We automatically collect certain information when you use our Service:

How We Use Your Information

We use the information we collect to:

AI Analysis of Your Songs

Your song submissions are analyzed by artificial intelligence systems to generate feedback. Here's what you should know:

Third-Party Services

We work with trusted third-party services to provide our Service:

Stripe (Payment Processing)

We use Stripe to process payments. When you make a purchase, your payment information is collected and processed directly by Stripe. We do not store your full credit card numbers. Stripe's privacy policy can be found at stripe.com/privacy.

Supabase (Data Storage)

We use Supabase to store your account data, song submissions, and reviews. Your data is stored securely with encryption at rest and in transit.

AI Service Providers

We use AI services from Google (Gemini) and OpenAI to analyze your songs and generate feedback. Your submissions are processed according to their respective privacy policies and data processing agreements.

ElevenLabs (Voice Features)

If you use our voice coaching features, your voice interactions are processed by ElevenLabs. Their privacy policy can be found at elevenlabs.io/privacy.

Resend (Email Communications)

We use Resend to send transactional and marketing emails. Your email address is shared with Resend for this purpose.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. Specifically:

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise these rights, please contact us at privacy@songrefiners.com or use the account settings in your dashboard.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information, we take steps to ensure it remains protected in accordance with this Privacy Policy.

Cookies and Tracking

We use cookies and similar tracking technologies to:

You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our Service.

SMS / Text Messaging

If you provide a mobile phone number, Song Refiners uses SMS to send a 6-digit verification code and occasional account-related messages (for example, security alerts or important account notices). By providing your mobile number and requesting a verification code, you consent to receive these text messages from Song Refiners.

Message Frequency

Message frequency varies based on your activity. Most users receive one message per verification event, plus infrequent account-related messages. We do not use SMS for marketing or promotional campaigns.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details about your plan. Song Refiners is not responsible for charges from your carrier.

Opt-Out and Help

You can opt out of SMS messages at any time by replying STOP to any message we send. For help, reply HELP or contact us at privacy@songrefiners.com. Opting out will prevent us from sending verification codes, which may limit your ability to use phone-verified features of the Service.

No Sharing or Selling of Mobile Information

We do not share or sell mobile phone numbers or SMS consent to third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS opt-in data are used solely to deliver the verification and account-related messages described above. We share your mobile number only with our SMS delivery provider (Twilio) strictly to transmit these messages on our behalf.

Carriers

Supported carriers include all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: